Welcome to Foody (“we,” “our,” “us”).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website foodylucknow.shop or communicate with us via WhatsApp for placing online food orders.

1. Information We Collect

We may collect the following types of information when you use our website or WhatsApp:

• Personal Information: Your name, phone number, delivery address, and any other details you voluntarily share while placing an order.
• Order Details: Food items you order, payment preferences, and delivery instructions.
• Automatic Information: Non-personal data such as browser type, device information, and visit time collected through analytics tools.

2. How We Use Your Information

We use your information to:

• Process and confirm your food orders
• Communicate order updates and support via WhatsApp
• Improve our menu, website, and customer experience
• Comply with legal and security requirements

3. Sharing of Information

We do not sell, trade, or rent customer information.
Your data may be shared only with:

• Delivery partners for order fulfillment
• Payment service providers (if applicable)
• Legal authorities, if required by law

All shared information is limited to what’s necessary for completing your order.

4. Data Security

We use standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. WhatsApp Communication

By placing an order via WhatsApp, you consent to receiving messages, order confirmations, and updates from Foody through WhatsApp.
You can opt out anytime by messaging STOP or contacting us directly.

6. Cookies

Our website may use cookies or analytics tools to improve functionality and performance. You can disable cookies through your browser settings if you prefer.

7. Your Rights

You can request to:

• Access or correct your personal information
• Delete your data after completing your order
• Withdraw consent for communication

To exercise these rights, contact us at support@foodylucknow.shop.

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be reflected on this page with a new “Last Updated” date.

9. Contact Us

For any questions or requests regarding privacy, please contact:
📧 Email: support@foodylucknow.shop
📱 WhatsApp: +91 90261 99368